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Activity overview

Latest activity by Christina
  • Christina created an article,


    What is People Like Rewards?

    People Like Rewards is our new rewards program for the Rooster Teeth Store! You can earn points based on how much you shop, referring friends, celebrating a birthday, or even being a FIRST member! ...

  • Christina created an article,


    Can I cancel or change my print on demand order?

    If your order is only made up of print on demand items, we may be able to cancel or change the size before the item is printed. Please reach out to us as soon as possible! 

  • Christina created an article,


    How can I pay for my store order?

    We accept the following forms of payment at checkout. RT Store Gift Cards Visa Cards MasterCard American Express Discover Cards PayPal Amazon Payments AfterShip Google Pay On your bank or card st...

  • Christina created an article,


    Do I have to pay sales tax on my orders?

    If you have an order being shipped to Texas, California, New York, and Illinois - you will have to pay the appropriate sales tax which will be automatically added to the order total. This is calcul...

  • Christina created an article,


    I need to update my shipping address on file.

    No worries! Just go here and you can update your shipping address. As a note, this does NOT update your shipping address for any orders currently placed or processing. To update an address for an o...

  • Christina created an article,


    I want to exchange my item, but the item I want is no longer available. Can you help?

    Exchanges are processed as a return and refund so you can repurchase the new item. If you don't see the item you want online, contact our Customer Care team for assistance and we'll do our best to ...

  • Christina created an article,


    When will my order be processed?

    In-stock merchandise will be shipped based on the time frame associated with the method of shipment selected at the time of checkout.  Orders received on weekends and holidays will be processed the...

  • Christina created an article,


    Can I change my order after it's been placed?

    We're unable to change or cancel your order once it's been placed. Please verify that your sizes and selections are correct before placing your order. If you need to make corrections to your shippi...

  • Christina created an article,


    My item arrived defective. Can I return it?

    We're sorry to hear that! Contact our Customer Care team and we can either issue a replacement or refund if we no longer have the item in stock.

  • Christina created an article,


    I am missing items from my order, what do I do?

    We're sorry to hear that! There are a couple of things that could be happening. If your order included a poster, wall scrolls, or large statues; please note that these items ship separately from ot...