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Activity overview

Latest activity by Chelsea Atkinson
  • Chelsea Atkinson created an article,

     

    Holiday Shipping Cut-Offs

    US Domestic Shipping Cutoff Dates: Dec. 11th - Last Day to Ship Standard US Shipping Dec. 19th - Last Day to Ship Expedited US Shipping Dec. 20th - Last Day to Ship UPS Second Day Air Internation...

  • Chelsea Atkinson created an article,

     

    Delivery Delays Possible for 12/5 via USPS for National Day of Mourning

    Copied directly from the USPS Official Website:   President Donald J. Trump has proclaimed Wednesday, Dec. 5, 2018, as a National Day of Mourning in remembrance of former President George H.W. Bush...

  • Chelsea Atkinson created an article,

     

    I need to update my shipping address on file.

    No worries! Just go here and you can update your shipping address. As a note, this does NOT update your shipping address for any orders currently placed or processing. To update an address for an o...

  • Chelsea Atkinson created an article,

     

    How do I update my email address on my account?

    It's quick and easy! Just go here and login with your username/email address and password. Remember, your account with the RT Store is the same account with the RoosterTeeth.com website.  Then clic...

  • Chelsea Atkinson created an article,

     

    My expected delivery date has passed and I still haven't received my package, what can I do?

    Occasionally packages can take longer to deliver than expected. You can track your order through here or reference the shippers website and enter your tracking number.  For international orders, de...

  • Chelsea Atkinson created an article,

     

    I am missing items from my order, what do I do?

    We're sorry to hear that! There are a couple of things that could be happening. If your order included a poster, wall scrolls, or large statues; please note that these items ship separately from ot...

  • Chelsea Atkinson created an article,

     

    What code do I use in the RT Store to get 10% off my purchase?

    If you are an RT Box subscriber, you can use the code RTBOX10 during checkout to receive your 10% off your RT Store purchase!

  • Chelsea Atkinson created an article,

     

    Do RT Box members still get early access to purchase tickets to live events?

    Yes! As a paying RT Box member you are eligible to receive a unique code that can be used on specific dates to purchase tickets for certain live events. Stay tuned to RoosterTeeth.com, emails, and ...

  • Chelsea Atkinson created an article,

     

    Can I cancel my RT Box subscription?

    Yes! You can manage your account in My Account and cancel your auto-renew so you are not charged for the next season's box. *Please note that RT Box charges are final and do not qualify for refunds...

  • Chelsea Atkinson created an article,

     

    Do FIRST members get a discount at the Store?

    If you’re a FIRST member, we thank you. Seriously, you're fantastic. You also are able to use a discount in the RT Store that will save you 5% off your purchase.  The code is FIRST5 and you can inp...